Engineered for Brilliance
Driven by Insight
Role
UX/UI
App Developer
Skills
Flutter
Dart
Firebase
Figma
Timeline
10 weeks
Project Overview
This application is designed to streamline the patient experience in clinical and diagnostic laboratories. It empowers users to manage their appointments, stay informed, and personalize their profile—all from a single, intuitive interface.
Audience
User, Tied Schedule.
Entrepreneur
Pain Point:
Long waiting times, disorganized appointment scheduling, lack of personalized communication, and difficulty accessing and understanding lab test results.
Goals:
To easily schedule and manage appointments, receive timely notifications and updates, and have a personalized experience in the laboratory setting.
User, Caregiver
Student
Pain Point:
Struggles with juggling work, family, and personal responsibilities, so she needs a solution that saves time and reduces stress when it comes to managing healthcare appointments and information.
Goals:
Include scheduling appointments for her family members efficiently and staying up-to-date on test results,
Solutions & Design
A clean, purpose-driven mockup that captures the essential layout and user journey of the laboratory app, highlighting intuitive navigation and core interactions.
Designed to help users effortlessly navigate, understand, and select the right laboratory service for their needs—whether booking a test, reviewing options, or preparing for their next appointment.
Review
The laboratory app was created to simplify how patients interact with lab services. It offers a modern, mobile-first experience where users can book appointments, view history, update their profile, and receive timely notifications—all designed to improve convenience, transparency, and control.
Post-launch research goal:
Research focused on how users interact with the app—tracking appointment activity, feedback, and usability to improve performance, engagement, and future updates.
Key Questions:
- Are users successfully booking appointments without confusion or drop-off?
- Which features are used most frequently—and which are ignored?
- Do users feel informed and in control of their upcoming appointments?
- What feedback do users give about profile management and personalization?
Guerrilla Test Overview
A quick usability test was conducted with 7 participants inside the lab’s reception area during a quiet afternoon. Each user was handed a tablet and asked to explore the app, locate a specific test, and complete a mock appointment booking. Observers noted their gestures, moments of hesitation, and spontaneous reactions, capturing valuable insights into navigation flow and clarity.
Conclusions:
- Some participants hesitated during profile updates, suggesting room for clearer guidance
- Notifications were well received, helping users feel informed and prepared.
- Users found the app easy to navigate, especially when booking appointments.
Results
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I’m always open to discuss new projects, opportunities, or ideas.
2025 © Dario Veliz
